© 2025 Fee-Faux-Fum. All Rights Reserved.
Last Updated: August 8, 2025
Your privacy is critically important to us. This statement outlines how we handle your information.
Data We Collect
We collect your email address, uploaded medical documents (invoices and EOBs), and any optional financial information you provide (household income, family size). We also collect payment information via our secure partner, Stripe.
How We Use Your Data
Your data is used exclusively to provide our service: analyzing your medical bills for overcharges, generating dispute letters, and processing our 5% success fee. We use AI models to parse documents and generate text. Your documents are processed in memory and are not permanently stored on our servers.
Data Storage & Security
To facilitate the dispute process, we store a record of your dispute in our secure database, which includes your email, hospital name, date of service, and a secure reference to your payment method via Stripe. We do not store your full credit card number. All data is encrypted in transit and at rest.
Data Retention
We delete the temporary text extracted from your documents as soon as your dispute letter is generated. Dispute records in our database are maintained to allow you to finalize the process and are deleted upon request or after a set period of inactivity.
Your Rights
You are not a covered entity under HIPAA, but we are committed to protecting your sensitive information. You have the right to request the deletion of your dispute data at any time by contacting us.